
By far the most important aspect, as the Security and Strength of the Vault would be dependent on the location.
Is there a car park?
Logically one should be able to pop in and out of the vault without having to walk more than 10-20 steps from one's car.
Though one may just be carrying an envelope of documents, there is grave danger of you or your loved ones being mugged walking back to your car, parked in a shopping complex car park.
Is the facility design and constructed in accordance to world standards?
Is the facility just made up of simple brick walls? Many centres falsely claim to have reinforced concrete, steel, reinforcing bars & BRC walls.
The weight of a reinforced concrete vault with steel measuring 60ft x 22ft is about 60 tones. This would be 14in walls all round, 24in thick flooring and at least 12in thick ceiling. Such a weight would need massive foundation to support the vault. In the absence of equally strong columns, the vault need to rest on the ground with piles supporting the weight. As such, any discerning vault on a 2nd , 3rd or higher levels will cause the entire building to collapse. Therefore, it is impossible to build a discerning vault of such thickness and strength in shopping complexes or on a 2nd or 3rd floor.
One must also take cognizance that one has no control over the top and bottom floors, thus exposing the client's valuables to undesirable elements.
Is the facility monitored 24/7 with CCTV surveillance equipment and a sophisticated alarm system directly linked to a Central Monitoring System?
Does the facility have on-site close protection officers (Armed Security Guards)?
Does the centre have 24 hours dedicated Security Guards physically present within the Centre. A SDB centre cannot rely on Guards which would also have other security duties.
What kind of insurance cover does the facility offer? Is there any free insurance cover offered and how much is the cover for? Compare the top up (extra) insurance rates with other centres. Are the rates competitive?
The level of risk an insurance company is willing to underwrite for a safe deposit box centre is the testimony of the trust the company has in the Credibility, Security and Strength of the service provider.
A SDB centre should have convenient access hours and not limited to normal working hours. One should have the freedom to visit one's SDB outside banking hours, especially on Public Holidays. A SDB centre's opening hours should not be dictated by the opening and closing hours of any complex.
What kind of fire fighting method does the facility have?
In case of a fire, the vault should have its own and independent Fire Fighting System and not rely on a central system which is not designed to cater for the unique requirements of a vault and your contents in the vault. A Clean Dry Agent system is most appropriate for a vault and its contents. The last thing you would want is your documents damaged by a water sprinkler system.


Safety of Clients – walking back too far a distance from the Safe Deposit Box Centre to their cars parked in the car park

Danger of being mugged in the lift, staircase or while walking back to the car or even in the Car park

Impossible to reinforce the floor and ceiling of the vault/strong room. If reinforced without proper piling/foundation, (which is not possible in existing complexes) danger of collapsing due to excessive weight

No control over occupants and happenings on top and bottom floors

A SDB in a shopping complex’s opening hours are dictated by the opening and closing hours of the complex.

