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Who is looking after your valuables while you are reading this brochure? Some things are too valuable or important to leave at home. For example, what would happen if you lost your;

- Jewellery
- Birth/marriage certificates
- Coin/stamp collections
- Family heirlooms
- Bonds and share certificates
- Passport

Some things can never be replaced.

Protect them in a Safe Deposit Box

Why worry about their safety when you can hire a Safe Deposit Box from Royal Safe Deposit Boxes.


While you are thinking about it let us try to answer a few questions that may occur to you.

Are the Safe Deposit Boxes fire resistant?
Yes, all of the boxes and the strong room are fire resistant.

Can others have access to my Safe Deposit Box?
Only if to Royal Safe Deposit Boxes satisfaction they are authorized by you or by law, or in certain circumstances on the termination of the Hire Agreement.

If I lose my key, can the finder open my box?
No. Before anyone is allowed access to a box the identity of the person must be verified by Royal Safe Deposit Boxes.

What do I have to do if I loose 1 or both of my keys?
You MUST report to us immediately by calling us at +603 5631 0110 & sent a text message to +6017 3422880 stating your Name & Box number.

Does RSDB keep a set of spare keys?
NO, WE DO NOT keep any spare keys to your box.

What happens then, when I loose my keys?
We will arrange an appointment with a technician from Chubb & you to break open your box in your presence and replace your lock with a new lock. The cost of this shall be borne by you.

Can anyone see what I have in my Safe Deposit Box?
No, not unless authorised by law or by you. Your possessions are in closed containers in a box and you will be given the utmost privacy when you open the box and deal with your contents. You may even lock the inside container with a lock of your own choice and of course hold on to your key.

Can a member of the staff open my Safe Deposit Box?
No. The key used by our staff controlling the Safe Deposit Box cannot open any Safe Deposit Box on its own. All it does is prepare the lock for your key.

Why should I rent a Safe Deposit Box?
It is a convenient place to store important items that would be difficult or impossible to replace. The Safe Deposit Box also offers privacy (only you know what is inside) and security. Although many people like to keep valuables close by in a closet, safe or file cabinet at home or in the office, these places probably are not as resistant to fire, water or theft.

What items should go into a Safe Deposit Box?
Any personal items that would cause you to say, "If I lose this, I am in deep trouble." Important papers to consider putting into your Safe Deposit Box: originals of your Insurance policies; family records such as Birth, Marriage and Death Certificates; original Deeds, Titles, Mortgages, Leases and other Contracts; Stocks, Bonds and Fixed Deposit Certificates (FD Certs). Other valuables worthy of a spot in your Safe Deposit Box include special Jewels, Medals, Rare Stamps and other collectibles, negatives of irreplaceable Photos, and Videos or Pictures of your home's contents for insurance purposes (in case of theft, fire or damage). Important DVDs, CDs and Old Records.

Passports are one of the most sort after documents by illegal immigrants. A Malaysian passport can fetch about RM50,000 to RM60,000 in the black market. Getting a replacement is also very difficult.

Architects and Engineers may want to safe keep their drawings, plans etc. Software engineers and other professionals would want to keep their or their client's confidential files and CDs.

Lawyers may want to safe keep Highly Confidential Files & Documents, Evidence, Exhibits etc.

Businessmen may want to keep Confidential Files, Documents, Company Records, Agreements, Records of important meetings.

Individuals and those who deal in Gold Bullion, Gold Coins, Gold Dinars, Gold Biscuits etc.

Experience shows thieves would ransack every nook and corner of the house, as such, keeping such attractive items which may be your entire lives savings or investment in panties, bras, socks, onion baskets, the fridge and grand ma's medicine box is not the best of places these days.

As much as one can think of a safe place likewise thieves also would look for these items in the most unimaginable places.

OK, what should NOT go in a Safe Deposit Box?
This would be applicable only if you have a Safe Deposit Box with one of the banks.
Anything you might need in an emergency, because your bank will be closed for the night, the weekend or a holiday. Possible examples: originals of a "Power of Attorney" (your written authorization for another person to transact business on your behalf), passports (in case of an emergency trip), medical-care directives if you become ill and incapacitated, and funeral or burial instructions you make. Consider giving the originals to your attorney, and making copies to go in your Safe Deposit Box or to give a close friend or relative.

Due to the convenient access times to your box with Royal Safe Deposit Boxes you need not worry about our facility being close at anytime.

If I have a will, should it go in my Safe Deposit Box?
Whether your will should be at the bank or elsewhere, such as with your attorney, depends on who has access to your Safe Deposit Box when the need arises. Ideally, the person you name to oversee your financial matters after you die (your "executor" or "personal representative") should have early access to your original will (copies are not valid). It is relatively easy for co-renters, family members or the executor to remove the will and certain other documents (such as life insurance policies and burial instructions) from a deceased person's Safe Deposit Box. As such, it may be a good idea to leave your will in the Safe Deposit Box.

However in a bank you may have access to the safe box only during banking hours resulting in unnecessary difficulties and delays. That is why you should have a box with Royal Safe Deposit Boxes.

Access by Others

Can I arrange for someone to access my Safe Deposit Box in an emergency?
Yes. You can jointly rent your Safe Deposit Box with a spouse, or other person who would have unrestricted access to the box. (Warning: Merely giving someone else a key will not be enough to grant access. He or she also must sign the rental contract as a joint-renter or co-hirer.) An alternative is to appoint a "Deputy" or "Agent" (NOT a Power of Attorney) who will have access to your Safe Deposit Box. A deputy/agent and a general power of attorney are similar in that you may grant or revoke the authority at any time, and the appointment ends if you become incompetent or die. The main difference is that a deputy or agent is appointed in the presence of the box renters and our employee, which gives us greater assurance about the validity of the authorization. Many people are surprised to find that a power of attorney does not allow access to a Safe Deposit Box. We have no way of knowing if the Power of Attorney is still in effect or if the renter was competent when the power of attorney was signed.

Can law enforcement authorities access my Safe Deposit Box without my knowledge or permission?
If a local, state or federal law enforcement agency persuades the appropriate court that there is "reasonable cause" to suspect you're hiding something illegal in your Safe Deposit Box (guns, drugs, explosives, stolen cash or money obtained illegally), it can obtain a court order, force the box open and seize the contents. Remember this can only happen with an "Order from the Court" No one can simply walk in and ask us for access to your box.

Can a Safe Deposit Box be declared "abandoned" and the contents turned over to the government?
Yes, but only if you do not pay your rental fee when it becomes due (as determined by the agreement to rent) and after attempts to notify and locate you prove unsuccessful. In that case, your Safe Deposit Box will be reported as abandoned and the contents will be turned over to the Authorities' unclaimed property office. Often this happens because the renter dies and the heirs have no knowledge of the box or its contents. The good news is that even if the State has sold your unclaimed property, you or your heirs still have the right to claim its value.